Terms of service

Terms of Service

1. Introduction
Welcome to Duffield Timber. These Terms of Service govern your use of our website and the purchase of products from us. By accessing our site or placing an order, you agree to be bound by these terms. 

2. General Conditions
We reserve the right to refuse service to anyone for any reason at any time. Your use of our website is at your own risk. We may update, modify, or terminate any part of our services without prior notice.

3. Products & Pricing
All product descriptions and pricing are subject to change at any time without notice. We reserve the right to discontinue any product at any time. While we strive for accuracy, we do not guarantee that product descriptions, images, or pricing are error-free.

4. Orders & Payments
By placing an order, you confirm that all details provided are accurate and complete. We accept various payment methods, and all transactions are processed securely. We reserve the right to cancel or refuse orders at our discretion.

5. Shipping & Delivery
We aim to process and dispatch orders promptly. Delivery times are estimates and not guaranteed. We are not responsible for delays caused by third-party couriers or unforeseen circumstances.

6. Returns & Refunds
If you are unsatisfied with your purchase, you may be eligible for a return or exchange in accordance with our Returns Policy. Items must be returned in their original condition within 3 days of delivery. Shipping costs for returns may be the responsibility of the customer unless the product is faulty or incorrect.

7. Intellectual Property
All content on this website, including text, images, and logos, is our property or that of our licensors. You may not use, reproduce, or distribute our content without permission.

8. Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages resulting from your use of our website or products. Our maximum liability shall not exceed the total amount paid for your order.

9. Privacy Policy
Your personal data is handled in accordance with our Privacy Policy. By using our site, you consent to our data collection and usage practices.

10. Governing Law
These Terms of Service shall be governed by and interpreted in accordance with the laws of United Kingdom. Any disputes shall be resolved in the courts.

11. Changes to Terms
We reserve the right to update these terms at any time. Continued use of our website after changes indicates your acceptance of the new terms.

For any questions regarding these Terms of Service, please contact us at sales@duffieldtimber.com / 01765 640 564